FAQ

Register as a new customer by clicking "Register" in the top right corner. Fill out all required information and upload your business registration. You will receive an email once your information has been verified. Create a password to complete the registration.

Only companies can place orders with YOLA.

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Yes, the minimum order value is €50 (excluding VAT). However, there is no minimum order for any specific product.

Once you have placed your order, we will send you an invoice. After receipt of payment, the package will be shipped the same or next day. We do not ship on weekends or holidays. We currently only ship to Germany, Belgium, and the Netherlands.

Customers in Germany enjoy free shipping on purchases over €150 (excluding VAT). Customers in Belgium and the Netherlands receive free shipping on orders over €300 (excluding VAT).

Information about our return policy can be found here. (Add link)

Please send a Whatsapp message to +31684969457 for special requests.